Terms of Service

Last updated: 2/18/2026

1. Agreement to Terms

By accessing and using Acre AI's Chrome Extension and web platform ("Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Acre AI provides a Chrome Extension and web platform specifically designed for real estate professionals that:

  • Parcel Number Reading: Reads only parcel numbers and street addresses from publicly available Zillow property listings
  • Manual Operation: Functions only when you actively click the "Read Parcel Number" button
  • Market Analysis: Generates comprehensive real estate market analysis reports using the parcel information
  • Professional Tools: Provides specialized tools for real estate analysis and comparison
  • Secure Platform: Maintains your user account and analysis history through our web platform

Important: Our extension does not automatically read, collect, or store property prices, detailed property information, photos, or any personal data from Zillow. It only accesses parcel numbers and addresses when you explicitly request it.

3. Chrome Extension Specific Terms

3.1 Extension Functionality

  • The extension only functions on Zillow.com property listing pages
  • No automatic data reading - all actions require your explicit input
  • Parcel information is temporarily cached for 5 minutes to improve performance
  • Analysis results may be cached locally for up to 24 hours

3.2 User Data and Privacy

  • Your user account information is stored securely to maintain login sessions
  • Only parcel numbers and addresses are temporarily stored locally
  • We do not track your browsing behavior or access data from other websites
  • All data practices are detailed in our Privacy Policy

4. Acceptable Use Policy

You agree to use our Service responsibly and lawfully. You must:

  • Comply with all applicable laws, regulations, and third-party terms of service
  • Respect Zillow's Terms of Service and data access policies
  • Use the Service exclusively for legitimate real estate professional purposes
  • Not attempt to circumvent, disable, or interfere with our security measures
  • Not use automated tools or scripts with our extension
  • Not reverse engineer, modify, or create derivative works of our Service

4.1 Prohibited Activities

You may not:

  • Use the Service for bulk data collection or systematic downloading
  • Share your account credentials with unauthorized parties
  • Attempt to access data beyond what the extension is designed to read
  • Use the Service in a way that violates any platform's terms of service
  • Resell, redistribute, or commercialize the data obtained through our Service

5. User Accounts and Subscriptions

5.1 Account Responsibility

You are responsible for maintaining the confidentiality and security of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

5.2 Subscription Terms

  • Subscription fees are charged according to your selected plan
  • Usage is limited by your subscription tier (e.g., number of comparable analyses per month)
  • Subscriptions automatically renew unless cancelled
  • Refunds are provided according to our refund policy and applicable law

6. Data Ownership and Usage Rights

You retain ownership of any data you input into our Service. However:

  • Parcel numbers and addresses are public information and not subject to ownership claims
  • Our analysis algorithms, reports, and insights remain our intellectual property
  • You may use generated reports for your business purposes
  • You may not redistribute our proprietary analysis methodologies

7. Service Availability and Modifications

We strive to maintain consistent service availability, but we reserve the right to:

  • Modify, update, or discontinue features with reasonable notice
  • Perform maintenance that may temporarily affect service availability
  • Adapt our Service to comply with third-party platform changes (e.g., Zillow updates)
  • Update these Terms with 30 days' notice for material changes

8. Third-Party Services and Compliance

Our Service interacts with third-party platforms, primarily Zillow. By using our Service:

  • You acknowledge that you must also comply with Zillow's Terms of Service
  • We are not responsible for changes to third-party platforms that affect our Service
  • You understand that our Service depends on publicly available information
  • We may need to modify our Service if third-party access policies change

9. Limitation of Liability and Disclaimers

Service "As Is": Acre AI provides the Service "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability: To the maximum extent permitted by law, Acre AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Data Accuracy: While we strive for accuracy, we do not guarantee that parcel information or analysis results are error-free or current. Users should verify critical information independently.

10. Privacy and Data Protection

Your privacy is important to us. Our data collection, use, and protection practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you also agree to our Privacy Policy.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will be discontinued
  • Your account data will be handled according to our Privacy Policy
  • Locally stored data in the extension will be removed
  • These Terms will continue to apply to your prior use of the Service

12. Contact Information

For questions about these Terms or our Service, please contact us:

Email: support@acreai.com
Legal: support@acreai.com
Website:

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].

Terms of Service - Acre AI